From August 17 to 21, 2024, the WESDOM water meter factory welcomed esteemed guests from Pakistan and Malaysia. Over the course of five days, the visit was led by WESDOM’s dedicated representatives, Elsa and Tiffany, who ensured that every aspect of the factory tour was meticulously planned and executed. The visit marked an important milestone in WESDOM’s ongoing commitment to fostering strong international partnerships and delivering high-quality products that meet global standards.
Welcoming the Guests
The visit began with a warm welcome at WESDOM’s headquarters, where the Pakistani and Malaysian delegations were introduced to the company’s leadership and key team members. The guests were then given an overview of WESDOM’s history, mission, and vision, highlighting the company’s commitment to innovation, quality, and customer satisfaction. This introduction set the tone for the days to come, as both delegations prepared to explore WESDOM’s state-of-the-art water meter factory.
Exploring the Smart Water Meter Factory
The Pakistani delegation, in particular, was keen to explore WESDOM’s smart water meter factory. During the tour, the guests were shown the latest advancements in water meter technology, including smart meters that offer real-time monitoring and data analytics capabilities. The visitors were impressed by the factory’s modern facilities, efficient production processes, and stringent quality control measures.
An important part of the visit was a video conference with the local project partners in Pakistan. This meeting provided an opportunity for the customer to discuss specific requirements and ensure that WESDOM’s products would meet the project’s needs. Both the customer and the project partners expressed high levels of satisfaction with the products and services offered by WESDOM. This positive feedback reinforced the strong relationship between WESDOM and its Pakistani partners, paving the way for future collaborations.
Meeting Certification Requirements
Meanwhile, the Malaysian delegation, accompanied by government officials, focused on the SPAN certification process. The SPAN (Suruhanjaya Perkhidmatan Air Negara) certification is a crucial requirement for water meter products to be used in Malaysia, as it ensures that the products meet the national standards for quality, safety, and performance. The delegation was meticulous in reviewing WESDOM’s compliance with SPAN’s stringent criteria.
WESDOM’s team had thoroughly prepared for this inspection, ensuring that all necessary documentation, certifications, and test results were readily available. After an exhaustive review, the Malaysian delegation expressed their satisfaction with WESDOM’s adherence to the certification requirements. The government officials were particularly impressed with the factory’s commitment to quality and the advanced technology used in the production process. As a result, the Malaysian customer and WESDOM reached a consensus on all aspects of the certification, marking a successful conclusion to the visit.
